Access Management interfaces with which of the following processes?

Prepare for the ITIL Service Operation Exam with comprehensive multiple choice questions and flashcards. Each study question includes detailed explanations and hints. Ace your exam with tailored prep!

Access Management is primarily concerned with granting authorized users the right to use a service while preventing access to unauthorized users. It plays a crucial role in ensuring that access rights are properly aligned with the Service Level Agreements (SLAs) established for the organization's services.

Service Level Management involves the negotiation, definition, and monitoring of these SLAs, which outline the expectations for service performance, including access to services. Therefore, Access Management directly interfaces with Service Level Management, ensuring that access controls align with the service levels agreed upon.

The other processes mentioned do not have the same direct linkage to Access Management. Financial Management focuses on budgeting and accounting for IT services, Quality Management is concerned with ensuring that services meet certain quality criteria, and Product Development addresses the creation and improvement of services. While these areas are important in their own right, they do not specifically relate to the processes governed by access rights and user permissions as Service Level Management does.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy