What is an expected output of Access Management?

The expected output of Access Management is the provision of access to IT services. This function is responsible for ensuring that authorized users have the appropriate access they need to perform their job functions effectively while maintaining security and minimizing the risk of unauthorized access. Access Management works by implementing access controls and permissions aligned with the organization's policies.

In this context, while logs, training, and surveys play crucial roles in IT service management, they are ancillary to the core objective of Access Management. The access rights evaluation log documents the access rights provided and any changes, but it is a tool for tracking rather than a direct output. Training completion certificates indicate that users have completed required training but do not inherently provide access. User satisfaction surveys gauge user experience and effectiveness but do not relate directly to the task of granting access to resources. Therefore, the core output that aligns directly with the responsibilities of Access Management is the provision of access to IT services.