What is the main objective of Access Management?

Prepare for the ITIL Service Operation Exam with comprehensive multiple choice questions and flashcards. Each study question includes detailed explanations and hints. Ace your exam with tailored prep!

The main objective of Access Management is to grant rights to services for authorized users. This process ensures that users have the appropriate level of access to services based on their roles, responsibilities, and needs within the organization. Access Management plays a critical role in maintaining the security of IT services and data by ensuring that only those who are authorized can access specific applications or information, which helps to prevent unauthorized use and data breaches.

This process is closely aligned with the overall goal of maintaining control over resources and protecting sensitive information within the IT infrastructure. By effectively managing access rights, organizations can ensure that users can carry out their tasks while minimizing risks associated with unauthorized access. This is not just about providing access, but rather ensuring that the right users have the right access at the right time.

The other options do not capture the primary purpose of Access Management as effectively. While authorizing access to all users might seem relevant, it does not reflect the selective nature of the process, as not all users should have access to all services. Monitoring service usage and ensuring security compliance are important activities but are generally part of broader governance and management practices rather than the core objective of Access Management itself.

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