What type of inputs does Service Operation receive from Service Transition?

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Service Operation receives new or changed services from Service Transition, which is crucial for ensuring that any modifications or introductions to services are properly integrated into ongoing operations. This involves the handover of services that have been developed, tested, and prepared for launch in a live environment. By receiving new or changed services, Service Operation can ensure that they are equipped to manage and support these services effectively. This input is essential for maintaining service quality and operational stability.

In contrast, service contracts pertain more to the agreements made with service providers and are not directly the result of the transition process. Training materials for staff are important, but they are generally developed alongside other transitions rather than being a direct output of Service Transition itself. Updated risk assessments are typically more related to strategic planning and governance rather than the direct handover of services to operations. Hence, the direct transfer of new or changed services signifies the core focus of Service Transition delivering to Service Operation.

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