Which ITIL process is responsible for the monitoring of the status of all IT services?

The focus of the correct choice is on the Event Management process, which is essential for monitoring the status of all IT services. Event Management is designed to detect events and generate alerts based on pre-defined thresholds or criteria. This process involves the identification, classification, and prioritization of events, allowing organizations to proactively respond to service issues and ensure that services are running smoothly.

By continuously monitoring these events, Event Management enables IT teams to gain situational awareness about the performance and availability of services. This information is critical for maintaining operational stability and for making informed decisions that can enhance service delivery.

The other processes mentioned serve different purposes. Incident Management aims to restore normal service operation as quickly as possible after an interruption, while Change Management focuses on controlling changes to IT services to reduce risk. Problem Management seeks to identify the root causes of incidents to prevent future occurrences. Although these processes play important roles in service management, they do not have the primary responsibility for monitoring the overall status of IT services, which is the core function of Event Management.