Which of the following is a benefit of effective Problem Management?

Effective Problem Management focuses on identifying and managing the root causes of incidents, rather than just addressing their symptoms. One of the primary benefits of this practice is the financial savings that come from reducing downtime. When problems are properly identified and resolved, the overall stability of services improves, leading to fewer disruptions and a more reliable IT environment.

This reduction in downtime results in direct financial savings because less time is wasted on restoring services or handling repetitive incidents, which can be costly for an organization. By minimizing the impact of problems on service delivery, organizations can maintain higher levels of productivity and customer satisfaction, ultimately translating into improved financial performance.

The other options, while they may relate to aspects of IT Service Management, do not directly capture the essence of how effective Problem Management can lead to financial savings specifically linked to reduced downtime. Hence, identifying and resolving underlying problems is key in driving efficiency and cost-saving measures for the organization.