Why is it important to monitor access in Access Management?

Monitoring access in Access Management is vital for several reasons, with a primary focus on preventing abuse of services. By closely observing who accesses resources and services, along with analyzing usage patterns, organizations can detect any unauthorized attempts to access sensitive information or functional services. This vigilance serves as a critical line of defense against potential security breaches, misuse of data, and overall exploitation of resources.

Preventing abuse not only safeguards sensitive information but also ensures that legitimate users have the appropriate access required for their roles without interference or threats from malicious actors. Implementing effective monitoring aids in enforcing access policies and adhering to compliance requirements, which is essential for maintaining the integrity and security of IT services.

While improving user experience, managing IT costs, and identifying network performance issues are important considerations in IT service management, they are secondary to the foundational requirement of securing access to services. Without effective access controls and monitoring, the risk of abuse significantly increases, overshadowing other operational efficiencies.